How To Order

For Your Convenience
Ordering is fast and easy. Simply browse the selections, click on any product to receive additional details, make your selections, order directly on-line or call 1-800-822-1923 to place your order. If you have questions, our friendly sales representatives will be happy to assist you. All on-line orders will be confirmed.

What Customers Should Know
Quantity discounts apply and products can be ordered in larger quantities to receive additional per-unit savings.

All customer information is strictly confidential and will not be made available to outside parties or solicitors.

Visa, MasterCard, American Express and company checks are accepted. Please read our Payment section before ordering.

Information is available by calling our toll-free number: 1-800-822-1923, by sending a fax: 512-451-7657 or by sending an e-mail to: info@imprintmall.com

We ship to locations anywhere in the world, but merchandise cannot be shipped to a post office box. Please include a street address with your order.

Unless otherwise requested, merchandise will be shipped UPS Ground or by an equivalent delivery method. Please call to inquire about Rush Service (additional charges may apply).

All items are backed by a limted 30-day money-back guarantee of satisfaction (shipping and handling on returns will be paid by the customer). Please inspect your order as soon as it arrives. If a delivered order is damaged or unsuitable, please call us immediately upon your receipt and inspection.

Specifications and Requirements

Production Time
Normal delivery time for product orders is 3-5 weeks. If needed, call to see if Rush Service is available on your selections (additional charges apply).

Payment
Credit terms are available. Net 30 days from invoice date. Call for details. P.O. number required for credit orders. Other acceptable methods of payment: company check, money order or credit card.

Prices
Prices listed are per unit and reflect quantity discounts. Items are priced with a one-color imprint in one location unless otherwise noted. Prices subject to change without notice. Call to verify current prices.

Minimums
Prices reflect an order based on the minimum quantities listed. If needed, call to find out if less than minimum quantities are available on specific items and to be informed of any additional charges.

Overruns / Underruns
In accordance with factory policies, customers may be billed for a 10% overrun or underrun on factory drop-shipped items.

Continental U.S. Shipping, Insurance and Handling
Shipping charges will apply as follows based on the amount of purchase:
Residential shipments add a $3 carrier surcharge.

Order Amt............................Charge
$0-$10 ...............................$4.95
$10.01-$25 .........................$7.50
$25.01-$50. ........................$9.95
$50.01-$75. ........................$12.95
$75.01-$100........................$15.95

Orders greater than $150:
Shipping will be added to your invoice based on package weight and the destination ZIP code. This is typically equal to 12% of the order total. Additional charges apply when shipping outside the Continental U.S. and to APO/FPO addresses.

Imprints
Unless otherwise noted, prices are based on one custom design or logo in one standard color imprinted in one location. Call for information and charges on additional colors, PMS color matching or imprinting in additional locations.

Camera-Ready Artwork
Supply camera-ready artwork of your logo or imprint with your order. Camera-ready artwork is a high resolution (600 dpi) professionally produced laser output or a digital file. (See Digital Artwork File Requirements below.) We cannot accept faxes or photocopies. Please call if you need further information on supplying camera-ready art, or to get information on conditions and additional charges for production, re-sizing or manipulation of artwork by our internal graphics department.

Digital Artwork File Requirements
We cannot accept low-resolution logos or images from web pages! Images found on websites are 72 dpi. Printing technology requires an image with a minimum resolution of 600 dpi for a clean imprint. For the best results we recommend submitting a vector eps (encapsulated post script file) created using an illustration program such as Adobe Illustrator or Macromedia Freehand. Other common high resolution (600 dpi) formats we accept include psd (Adobe Photoshop Document), eps, tiff, or jpeg. Please call 1-800-822-1923 if you need further information on supplying camera-ready art.

Submitting Your Digital Files
If your files are 3.0 megabytes or less, you may submit them via e-mail to: art@imprintmall.com. Please include your name, company name, and phone number. If your files are larger than 3.0 megabytes, please call 1-800-822-1923 for additional electronic delivery options.

Colors and Featured Designs
Colors and imprints displayed here are approximations only. Actual colors may vary based on manufacturers and printing methods.

Set-up Charges
There is a set-up charge for imprinting items with your custom logo or personalization. Charges vary and are listed with the pricing section for each individual product.

Important
All graphics and logos displayed on this site are service-marked or copyrighted and are protected creative properties of Bells International, its subsidiaries and the program sponsor.